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Government

About Us

The City of Albuquerque was officially founded in 1706. DTI has grown to meet the City’s needs for decades! We employ about 150 people ranging from 311 Community Contact Center Agents to Data Architects to Systems Administrators.

Our role is to blend data, technology, and creative problem solving with people to bring value to our vibrant community. We do not serve technology, we serve the people who use the technology.

DTI engages with customers in various capacities. We interface internally with 6000+ City employees working across 25+ City departments and divisions and externally with community members. The City’s leadership champions innovation in all solutions, allowing DTI to be the first point of contact for the technological needs and support at City Hall. We support the community by improving services available to residents and businesses, like making it easy to interact with your government, gaining access to WiFi, and implementing public safety technology throughout the city.

The City of Albuquerque serves as a representation of the residents here and we recognize Albuquerque’s unique position as a large and diverse metropolitan area in a rural state. We are seizing the opportunity to create a sense of place by supporting the growing technology hub of organizations, companies, schools, and, of course, the people!

As employees and residents, we are vested and have a passion to see our efforts help the Albuquerque community thrive and grow!

Jobs

Citizen Contact Agent II UC2
Category: Customer Services
SALARY$23.31 Hourly$1,864.80 Biweekly$4,040.40 Monthly$48,484.80 AnnuallyLOCATION Albuquerque, NMJOB TYPE Full TimeDEPARTMENT Technology and InnovationDIVISION TI-311 Citizen Svcs Call CntrOPENING DATE 06/03/2024CLOSING DATE 6/17/2024 11:59 PM MountainPosition Summary Answer and respond to non-emergency call center requests using a multi-line phone systems; receive and respond to escalated ...read more
Senior Network Engineer
Category: Information Technology
Salary $85,300.80 - $89,585.60 AnnuallyJob Type Full TimeDepartment Technology and InnovationOpening Date 06/03/2024Closing Date 6/17/2024 11:59 PM MountainPosition Summary Technical lead to plan, evaluate, develop, implement and monitor all elements of the City of Albuquerque's enterprise networks including wireless networks, local area networks (LAN), metropolitan area networks (MAN), wide area ...read more
Wireless Systems Administrator I
Category: Information Technology
Salary $63,024.00 - $64,937.60 AnnuallyLocation Albuquerque, NMJob Type Full TimeDepartment Technology and InnovationDivision TI-Radio CommunicationsOpening Date 06/11/2024Closing Date 6/26/2024 11:59 PM MountainPosition Summary Perform functional and technical Land Mobile Radio Network (LMRN) Systems and subscribers support: install, maintain and repair all aspects of communications on the City ...read more
ERP Business Process Analyst II UR2
Category: Information Technology
Salary $96,928.00 - $99,070.40 AnnuallyLocation Albuquerque, NMJob Type Full TimeDepartment Technology and InnovationDivision TI-ERPOpening Date 06/12/2024Closing Date 6/27/2024 11:59 PM MountainPosition Summary Support one or more modules and related interfaces and integrated within the PeopleSoft HRMS (time and labor/payroll) or Financial (general ledger, financial reporting, project costing, ...read more