Posted: 10/11/2021

  Sr. Network Administrator
Albuquerque, NM
Department: Information Technologies Systems
 
Job Summary:
 
This position reports to the Cisco Network Engineer III and is responsible for the installation, maintenance, and repair Layer 2 and Layer 3 network. This position works with and supports NOC technicians with the maintenance and troubleshooting of the Adtran Network in addition to Juniper, Ciena and Cisco equipment. The Sr. Network Administrator also provides systems support to ensure integrity of company operating systems and software. Facilitates operating and software system installations, updates, and upgrades. Troubleshoots system-related problems and issues and works with vendors to resolve technical issues within the network. Installs, configures, and utilizes Software support tools to generate various reports for inner departmental use as well as upper management.
 
Essential Job Duties and Responsibilities:
  • Troubleshoot software and hardware problems related to the Sacred Wind Network.
  • Install, maintain, troubleshoot, and repair all L2/L3 Network Equipment.
  • Configuration, maintenance, and monitoring of access servers, routers, and Internet servers including DNS, radius, web, LDAP, e-mail, network monitoring, and print servers.
  • Support Company’s field and NOC technicians with installation and maintenance of Sacred Wind equipment.
  • Work with the IT and Outside Plant Departments to resolve outages.
  • Read, interpret, and modify wiring and schematic drawings, analogue and digital circuitry.
  • Keep detailed plant records for each installed or removed circuit in our Network.
  • Complete ASR’s, trunk orders, and system diagnostics, as necessary in resolution of customer and Business Office complaints.
  • Read, analyze, and interpret technical documents, and reports
  • Perform other duties and responsibilities as required to fulfill job function, or as assigned.
  • Installs, configures and utilizes Software support tools to generate various reports for inner departmental use as well as upper management.
  • Provides systems support to ensure integrity of company operating systems and software.
  • Facilitates operating and software system installations, updates and upgrades.
  • Troubleshoots system-related problems and issues and works with vendors to resolve technical issues within the network.
 Qualifications
  • High School diploma, or GED required. Some college - an Associate’s Degree preferred.
  • CCNA preferred or working toward certification or the Juniper Equivalent.
  • At least 10 years’ experience with advanced software-based digital switch equipment.
  • At least 10 years’ experience in associated transmission peripheral equipment.
  • At least 10 years’ experience with telecommunications’ OSP and Radio Systems
  • Working knowledge and ability to install, maintain, troubleshoot and repair T1, T3, OC-x, Ethernet, radio, DACS, DSL, MUX, and IP networking elements.
  • Working knowledge of and an ability to operate Juniper, Cisco, Ciena, and Adtran systems installed in production at the Company.
  • Working knowledge of Linux/Unix/OSL systems.
  • Competency with creating and editing spread sheets and computer drawings.
  • Competency with and understanding of 48 volt power plant.
  • Working knowledge of current IT/telecommunications’ technologies including, but not limited, to WAN, LAN, Soft Switch, Ethernet, TCP/IP, routers, and switches.
  • Ability to utilize appropriate test equipment, T-Berd, Acterna, Firebird, volt meter, tone generator, etc.
  • Ability to read, interpret, and modify wiring and schematic drawings, analog and digital circuitry.
  • Ability to keep detailed technical records of all circuitry in the Central Office.
  • Knowledge of Method of Procedure (MOP) and plant records system.
  • Ability to work with best practices and appropriate safety measures, as defined by Company’s Health and Safety Manual and by OSHA.
  • Knowledge of Telecommunications Standard color code, cable management, grounding, power practices, ESD safety, and battery plant safety.
  • Ability to work well with other employees and be a team player.
  • Excellent communication skills, both in the written and spoken word. 
  • Ability to communicate courteously and professionally with customers and employees.
  • Excellent time management and organizational skills.
  • Ability to work independently, to think analytically and be a problem solver.
  • Ability to work accurately under the stress of time constraints and deadlines.
  • Obtain and maintain a valid driver’s license, have a good driving record, and be insurable under the Company insurance policy.
  • Ability and a willingness to train and share information and skills with other members of the IT/CO team.
  • Ability to stoop, bend down, walk on uneven terrain, lift or carry 35 lbs., and periodically move equipment up to 100 lbs.  Ability to work, occasionally, in extreme temperatures up to +100 degrees F, and be required to work at heights up to 75 feet.
  • Must be willing to work off-shift on occasion as demanded by the needs of the Company.
 Physical and Other Requirements:
 
This position may require 8-to-10-hour days, flexible hours, and some weekends.
 
Physical Requirements 0-24% 25-49% 50-74% 75-100%
Vision: Must be able to read reports and use computer; must be able to read and interpret technical equipment.       X
 
Hearing: Must be able to hear well enough to X      
communicate w/employees and business contacts.
Standing/Walking X      
Climbing/Stooping/Kneeling X      
Lifting/Pushing/Pulling (40 – 100 lbs.) X      
Operation of Company Vehicle (Travel):  X      
 
Sacred Wind reserves the right to revise and/or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
 
This job specification lists the major duties and requirements of the job and is not all-inclusive.  Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.  Job duties and responsibilities are subject to change based on business needs and conditions.  Any offer of employment is contingent upon the results of a pre-employment drug test and background check.  Sacred Wind complies with the EEO.  Sacred Wind Enterprises, Inc. is an Equal Opportunity Employer.