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What We Seek:
The individual in this position contributes to the Foundation's success by undertaking additional duties as assigned. They are expected to possess knowledge in various technical areas including Azure Cloud, M365 Admin, Active Directory (AD), Exchange, VPN, Zendesk, SharePoint, Asana, HP, Ricoh, among others.
The role requires the ability to provide advanced technical assistance and comprehensive problem resolution to users at all levels. A high degree of responsiveness and a customer-centric approach are essential for success. Effective communication skills, both verbal and written, are also critical for this position, ensuring that the individual can convey technical information clearly and concisely.
Regarding qualifications, the minimum education required is a high school diploma or GED, or a degree from an accredited institution. Additionally, the candidate must have at least three years of directly related work experience. These qualifications ensure that the individual is well-prepared to meet the technical and customer service demands of the role.
Required Qualifications:
- High school diploma/GED or a degree from an accredited institution.
- Three years of directly related work experience.
Compensation Salary Range:
$45.000 - $55,000
Salary range is estimated, and actual salary will be determined after consideration of the selected candidate's experience and qualifications, and application of any approved geographic salary differential.
Other Requirements:
Must be able to drive personal vehicle for University and Foundation business (mileage reimbursed) and hold a valid driver’s license with current insurance, and a clean driving record. Offers of employment are contingent upon the successful completion of criminal, driving record, and employment background screening. Some positions may also require credit background screening as well.
Working Conditions:
- This position may be eligible for a hybrid work schedule after 6 months of onsite schedule.
- Prolonged periods sitting or standing at a desk and working on a computer.
- Frequently moves boxes, weighing 25 pounds or more, by hand or with the use of a dolly or cart.
- May be required, on occasion, to drive personal vehicle for job-related business.
- Ability and willingness to work extended hours, as necessary.
The UNM Foundation is an equal opportunity employer and is dedicated to maintaining a diverse and inclusive workplace.
