Account Manager/Business Development

Ardham Technologies
Job Description
Ardham Technologies is a leading IT Solutions Provider. We are currently seeking an experienced Account Manager for our Albuquerque headquarters. With this opportunity, you will be entering a fast paced and tech savvy world. The ideal candidate will have exceptional interpersonal skills, be self-motivated, be technical, and have experience working with a wide range of technologies.

Job Overview
Sales Execution:
  • Execute sales strategy by identifying customer needs and selling the appropriate hardware and company services.
  • Develop business through multiple marketing and sales techniques including but not limited to cold calling, conducting in person meetings, and partnering with vendors or manufactures.
  • Maintain a targeted understanding of customers' business showing the ability to establish customer needs, buying cycles, and creating strong relationships to effectively drive sales and repeat business.
  • Meet or exceed annual sales top line revenue and margin goals as defined by management.
  • Drive profitably and grow revenue for target accounts in partnership with inside sales team.
  • Adhere to sales process including but not limited to pipeline development and accurate forecasting via internal tools.
  • Performs extensive proposal writing and prepares sales information for customers.
Account Management:
  • Manage individual sales objectives to include sales orders and billing activities to support quarterly goals.
  • Manage on-going customer account relationship to include updating account information in company systems and resolving customer satisfaction issues.
  • Work with inside sales team to ensure that quotes are provided and order requests are processed accurately and with engineering team to accurately scope projects.
  • Manage past due invoice resolution with accounting to ensure proper collections.
  • Develop and maintain solid business relationships within the various decision-makers at all levels at each target account.
  • Understand each target customer's business model, map their organization and identify their unique technology needs.
  • Performs deep analysis of account base including 'heat maps' to determine key areas of opportunities.
  • Develop & execute marketing and business plans to drive revenue and profits.
  • Work with sales leadership and team to provide feedback, develop specific vendor relationships, advance new company initiatives and mentor new employees to enhance all aspects of the sales strategy.
  • Presents a Quarterly Business Review (QBR) to Sales/Ops Manager each quarter which will focus on past performance and expectations of current quarter, analysis of pipeline, key wins, and personal improvement goals.
  • Provide in-depth customer technology roadmap and collaboratively work with inside Account Manager to uncover new sales opportunities.
  • Develop partnerships with Vendor Field Sales Representatives and optimize the joint selling opportunities within the territory.
  • Use quarterly forecasting and pipeline management to manage sales growth.
Required Experience:
  • Bachelor's degree preferred
  • 5+ years of outside technology sales experience (customer facing).
  • Ability to reach expected sales quota the first 90 and 180 days of employment.
  • Leverage past experience and a track record of meeting and exceeding sales quotas.
  • Excellent sales skills including proficiency of the English language, assertive, empathetic, flexible, strong customer service, active listener, persuasive, public speaker, polished presenter and service orientation focus.
  • Self-starter with ability to build relationships, communicate product knowledge, and close deals quickly.
  • Ability to solve problems, with critical thinking, judgment, and strong decision-making skills.
  • Preferred candidate will have prior experience selling advance technology solutions for Dell, Cisco, Microsoft, HP.
Why Ardham
Each member of the Ardham Technologies team is focused and dedicated to providing advanced IT solutions. Whether we are addressing user experience, business integration or IT infrastructure, our promise is to provide extraordinary solutions to real problems. Everyone at Ardham is committed to combining these products with industry best practices and practical methodologies customized to your environment. We understand, live and come from IT. The key to success is a promise of mutual understanding in everything.
The culture is a fun and professional environment with a wide variety of opportunities. We provide a competitive salary, health insurance, retirement plan, paid certification training and paid vacation/sick leave/holidays. The qualified candidate will be eager to grow, have a strong desire to advance their career in the IT field. We support clients on various project implementations as well as by providing resolution to their day-to-day IT challenges.
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